Ovo Energy to pay more than £10m over prepayment meter monitoring failings
Corroborated by 2 sources from 2 publishers
globalgeneral2d ago
TL;DR
Reports differ across sources; according to theguardian.com, ovo Energy has agreed to pay more than £10m after the energy regulator for Great Britain, Ofgem, found a lack of monitoring of vulnerable customers with prepayment meters (PPMs) could have exposed them to a “clear risk of harm”.